Questions about campervan hire? Where can you camp, how fuel efficient are they? What sizes do campervans come in? Check out our commonly asked questions, or give us a call for more advice.
Are campervans suitable for children?
The answer is a resounding yes! Kids love the sense of fun and adventure that travelling in a campervan provides. Do be aware that not all vehicles are large enough or equipped to safely accommodate children though – your consultant will advise you on the most suitable vehicle for your family and can also request baby or booster seats for you.
How do I know whether my campervan takes petrol or diesel?
We'll send you a spec sheet when you hire a vehicle, which will tell you the fuel type and you'll also be advised at the depot when you collect the vehicle.
How does the bond/excess work?
Each rental vehicle requires a bond that is also the insurance excess for that vehicle. The excess is the amount that you would have to pay in the event of an accident or damage to the vehicle. This can be anything from $1,000-7,500 but you can reduce this by paying a daily excess waiver fee up front. We would highly recommend doing this – the cost and conditions vary from company to company but don't worry, we'll advise you of all the specifics.
How easy are they to drive?
With a normal driving license you're fine to drive even the bigger vans and the smaller 'hi-top' style vans are much like driving a car. The larger 4 and 6 berth vans often come with rear view cameras which make parking and general observation far easier. It's not unusual to mount the odd kerb when you first collect a larger van (!), but you'd be surprised how quickly you gain confidence. Compared to driving in Europe, the roads are much quieter outside of the main cities, from our own personal experience driving these vans is much easier than you might expect.
How fuel efficient are campervans?
This varies, but as you'd expect, generally smaller campervans are more fuel efficient than large motorhomes. Diesel vehicles tend to do more miles per litre although this is somewhat balanced by the cost of diesel being slightly higher than petrol.
How long does the battery system last?
The battery that powers your fridge and lighting lasts anywhere between 8 and 20 hours and varies between vehicles. The battery recharges while you drive or you can plug it into the mains. At busy times if you can't get a powered site one night, most vans will be OK for 12-24 hours, the fridges work with a trickle feed to keep everything fresh if necessary and the battery meter means you can keep an eye on it.
How much are campsite fees in Australia and New Zealand?
As you would expect, prices vary depending on the level of facilities and the location. As a rough guide, powered sites cost around $30-60 per night and unpowered sites $20-40.
What are the fuel costs like in Australia and New Zealand?
This fluctuates but as a rough guide it's around 20% less than you'd pay in the UK.
How old do I have to be to hire a campervan?
The minimum age is 18 or 21 and the maximum age normally 75, depending on the company – just ask your consultant for more information.
Should I book the Interislander ferry in New Zealand in advance?
Yes, particularly in the peak months of December - February. There are several interisland ferries each day but these can get booked up well in advance during high season. You can do this locally or we can book it for you.
Should I choose a vehicle with a toilet and shower?
Having a toilet/shower on board gives you a bit more independence and is also handy if you're travelling with kids. However, you can make huge savings by selecting a vehicle without a bathroom and most campgrounds have excellent shower and toilet facilities.
What additional extras can I prebook?
Each company offers different pre-bookable extras, but these include:
Where do I collect my campervan from?
Most depots are located either near major airports or downtown (some companies offer both locations for pick ups) - we'll provide you with full details at the time of booking. Some companies provide a free transfer from the airport to the depot, again we'll advise you on this.
Where can I camp?
Australia and New Zealand have an extensive network of well-equipped campgrounds, with shower and toilet facilities and often recreational opportunities. Many National Parks also offer specially designated camping areas and often provide toilets and showers, as well as picnic and barbecue areas. In Australia and New Zealand it's prohibited to camp on the side of the road near towns and cities but is generally permitted in rural areas.
Will I be eligible for multi-hire discounts?
If you're hiring more than one vehicle, e.g. one in Australia and one in New Zealand, some companies offer multi hire discounts – ask your consultant for more details.
Will there be enough room to store our luggage?
Storage varies, but most vehicles are very spacious and clever with what space they provide. We strongly recommend travelling with soft bags as opposed to hard suitcases as these are much easier to store.
Will I get maps and campsite guides?
Companies provide basic road maps free of charge, there's also a wealth of local tourist info at most depots.