Travel Nation Reviews

2,972  Excellent
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Great Customer Service from Travel Nation

We worked with Chris at Travel Nation to create a family trip to Costa Rica and the US. Chris was really great at suggesting itineraries and sharing his experience of travelling with a young family. He was responsive and patient with our changes. Chris did a great job of finding us good value multi stop flights.

Date of experience: 07 February 2024


Rated 5 out of 5 stars

Travel Nation, 8 weeks RTW holiday

I contacted Travel Nation originally about flights to Canada, then possibly continuing on Round the World.
Having received great service and prices on this from Adam Smith, I booked the flights.
I started exploring all the options from other well known global operators too for hotels and land/sea elements. I quickly came to the conclusion that I should entrust the vast majority of the organisation of an 8 week trip to Adam and Travel Nation.
Apart from receiving great advice, personal service and a wonderful looking itinerary, the pricing has been very competitive and flexible, allowing me to chop and change elements according to what I wanted to do/my budget.
So, within a few weeks a multi continent trip (Canada, Australia, Fiji, Philippines, Thailand) has been organised and paid for !
Thanks so much Adam; will you pack my bags before I go too?
Kind Regards
Ian H

Date of experience: 16 April 2024


Rated 5 out of 5 stars

Absolutely First Rate

Travel Nation took us around the world from Japan, through Fiji to New Zealand and then to San Fransisco. They customised the whole trip to our needs, listening carefully to what we wanted and didn't want and then delivered - perfectly. Their choice of hotels and accommodation was particularly good, we were often blown away by the location and the quality, they certainly knew places that we would never have discovered. Our agent Kelly was a wonder, always there, always on top of things. Don't bother looking anywhere else.

Date of experience: 09 March 2024


Rated 5 out of 5 stars

Easy round-of-the-world booking

Booking our round-of-the-world ticket with Audric was incredibly easy. We were struggling with the two round-of-the world web site until we contacted Travel Nation. The communications with Audric were very friendly. He tried his best to accommodate our needs and available to change the dates once we started our trip. He was able to identify a very convenient routing with the least stop over durations, taking into account the restrictions that airlines companies apply to this type of ticket.
Travel Nation obtains a discount with an international insurance Chapka. On the basis of our experience, it is not easy to get reimbursed.

Date of experience: 29 January 2024

Reply from Travel Nation

Thank you, Marie Helene, for your review. I was happy to help you construct your round the world itinerary for you to enjoy this beautiful adventure and i am glad it all went well.
I would be glad to assist you for any future travel.

Regards,
Audric Guerin
Senior Travel Consultant
+44 (0)1273 457216


Rated 5 out of 5 stars

Highly recommend.

Very helpful advice offered. Outline of proposed trip provided, so we were able to review and amend before final confirmation. Good to know there was support at the end of the telephone, if we had needed it, but everything ran smoothly.

Date of experience: 13 March 2024


Rated 5 out of 5 stars

Around The World In 75 Days

Travel Nation organised our trip covering 75 days, 6 countries, 16 flights, 33 hotels, 4 day trips, 3 hire cars and a ferry and we can’t believe how incredibly smoothly the whole thing went.
It was tailored perfectly to suit our needs. Hotels were excellent with some incredible locations.
Olly, our agent, listened to everything we were looking for in the build up whilst creating the trip and stayed in touch throughout to answer any queries.
Amazing memories created and we can’t begin to thank Olly enough for helping us go on the trip of a lifetime!
Will definitely use Travel Nation again and are happy to recommend them to everyone.

Date of experience: 24 March 2024


Rated 5 out of 5 stars

Exceptional

I can't recommend Travel Nation enough.
Listened to what I wanted and were very helpful and fast to respond.
The honesty and communication skills of Travel Nation were exceptional.
Thank you Natalie Brown.

Date of experience: 28 March 2024

Reply from Travel Nation

Hi Mick,

It was such a pleasure to get this trip back home to New Zealand planned for you. Fulfilling your dream to get to Cook Islands will be the icing on the cake too. Can’t wait to hear all about it!

Natalie Brown
Senior Travel Consultant
+44 (0) 1273 964 036


Rated 5 out of 5 stars

Excellent professional service…

Chris at Travel Nation has been so helpful throughout the entire booking process; he has made everything so simple for us. He made excellent suggestions and advised on best routing for our planned trip to New Zealand and Australia. We are so pleased we have already got our next trip planned.

Date of experience: 22 March 2024

Reply from Travel Nation

Hi Kirstin

Many thanks for the 5 star review you sent through. It was great helping to arrange your fantastic trip with business class flights to Singapore, New Zealand and Australia. It was a great deal and so glad you had a fantastic time and everything went smoothly. Even with a last minute re-route on the way out due to strikes and that seemed to work well.

It's also great we already have your Canada trip booked in for August this year. Hopefully, we can help you plan more trips in the future. Many thanks.

Chris West
chris@travelnation.co.uk
01273 320570


Rated 5 out of 5 stars

Great fly/drive trip to Patagonia

Great trip - everything went smoothly and a wonderful experience from start to finish. The excursions were great and the accommodation was excellent. Chris West was so helpful setting up the trip and Travel Nation's out of hours service got us out of a last minute flights problem without any trouble.

Date of experience: 18 March 2024

Reply from Travel Nation

Hi Lyle,

Many thanks for the 5 star review you sent through. It was great helping to arrange your fantastic trip around Chile with flights, hotels and a tour for 4 people. I am glad the emergency number was able to help with the return flight issue and solve it quickly and efficiently. That’s why it is so important and that you had the support when needed and the airline were not being helpful. I am very happy you had a fantastic time and do get in touch if you plan anymore amazing trips in the future.

Chris West
chris@travelnation.co.uk
01273 320570


Rated 5 out of 5 stars

6 month RTW Trip

Claire - I just wanted to appreciate all your support during our 6 month RTW trip - it has now come to an end (unfortunately!!). After organising our RTW flights, you were always on top of any flight changes or any questions we had along the way. During such a long trip, you have a lot to plan and to think about so it’s important to be able to manage our flight platform and know that everything is on track. Thank you!!
It was such an amazing experience and knowing you would be available every step of the way gave us a great sense of security. RTW trip - what a blast it was!

Thanks for everything!! Now off to plan the next adventure :D

Date of experience: 04 October 2023

Reply from Travel Nation

Hello,

Wow, what a lovely 5 star review, thank you so much.

I'm so pleased you had a wonderful trip, it was such a big adventure for you.

I'm also glad I could help throughout, even once you had left for your trip, with any questions or date changes you wanted (plus it was nice to hear how the trip was going, even if it did make me jealous!)

Can't wait to hear about your future plans.

Claire
01273 964 033
claire@travelnation.co.uk


Rated 5 out of 5 stars

Simply a magical around the world trip

Simply a magical around the world trip. Organised expertly by Kelly from Travel Nation who ensured the trip was tailored to us and gave us a real feel for each country visited via excellent accommodation and guides who all made the trip special. Brilliant use of experience and knowledge to ensure incredible experiences and memories that will never be forgotten. Huge thanks to Kelly and Travel Nation for all their work in organising👍

Date of experience: 27 January 2024


Rated 5 out of 5 stars

I would highly recommend Travel Nation!

I contacted Travel Nation to help me tailor a 6 week solo trip to South America (Peru Bolivia, Chile, Easter Island, Buenos Aires and Antarctica. My Travel consultant Grainne was amazing and helped build the perfect package including flights which there were many during my 6 week period. The whole trip from start to finish was amazing! I had the best time!

Date of experience: 05 January 2024


Rated 5 out of 5 stars

Highly recommend Travel Nation

We highly recommend Travel Nation to advise, make all travel arrangements, sight seeing tours, flights, hotels for your tailor made holiday.
We booked a holiday of a lifetime to South Africa, Singapore, New Zealand, Australia, Moorea and San Francisco and returned early February. Claire at TN was friendly and highly knowledgeable, she put the whole thing together perfectly. We also felt the cost was fair, transparent and value for money.
Thank you Claire.

Date of experience: 27 November 2023

Reply from Travel Nation

Hello,
Thank you so much for your kind words, 5-star review, and time last week to chat through your wonderful holiday – what a trip!

I’m so pleased we could design such a varied holiday full of so many special experiences.

Looking forward to helping you plan the next adventure.

Claire Parsons
UK Sales Team Manager
01273 964033
claire@travelnation.co.uk


Rated 5 out of 5 stars

Trip to Australia and Singapore

All plans before and during our trip were very thorough. Our consultant was great with suggestions and listened to what we wanted. We were travelling with a relative from Australia and this went seamlessly. Everything went smoothly - flights, car hire and accommodation were excellent. She even arranged good weather!!!

Date of experience: 16 January 2024


Rated 5 out of 5 stars

Amazing trip of a lifetime to Australia/New Zealand

Olly at Travel Nation organised the most amazing trip of a lifetime for us to Australia and New Zealand. He took care of everything including flights, car hire, ferry crossing, rail tickets and all the accommodation. In the travel pack he had included suggestions of must see places in each location and recommendations of restaurants and other points of interest all whilst keeping within our budget. The accommodation he selected for us was spot on, location for each hotel was excellent. He really listened to our brief and tailor made our trip to that, highly recommend Olly and Travel Nation and in fact we have already asked Olly to tailor make another trip for us to the States.

Date of experience: 27 January 2024

Reply from Travel Nation

Dear Sue,

Thank you so much for the fantastic review. It is great to hear that trip went well and that my recommendations were well received. I am looking forward to planning your next trip to New England.

All the best,
Olly
Senior Travel Consultant
Direct 01273 099 664
olly.minnis@travelnation.co.uk


Rated 5 out of 5 stars

Our agent Olly Minnis was excellent…

Our agent Olly Minnis was excellent from start to finish in our trip to Costa Rica. He had great suggestions for us and patiently reworked itineraries with our ideas until it was just right. We had several calls back and forth to finalise plans and even giving us excellent first hand advice and tips having got back from a trip there himself. Very responsive on the run up and even while we were on the trip for any queries we had to ask. I wouldn't change a thing about our trip, it was perfect, and much of that was thanks to Olly's hard work. Highly recommend, thanks!

Date of experience: 09 February 2024

Reply from Travel Nation

Thank you for the lovely 5-star review Betthany. I am really happy that you enjoyed your trip to Costa Rica, it was a real pleasure to help you design the right itinerary and it was great to hear about your trip. Please let me know if I can ever assist with anything in the future.

All the best,
Olly - Senior Travel Consultant
Direct 01273 099 664. olly.minnis@travelnation.co.uk


Rated 5 out of 5 stars

A great "Round-The-World" trip organised by Travel Nation.

I contacted Travel Nation in June 2023 when we were planning a 4 month trip, departing in September, to Australia and New Zealand and spoke to Scott. I gave him a broad outline of where we wanted to go and for how long. He came up with an initial itinerary which we discussed and he then tailored it to something which was perfect for our requirements. Scott organized a round-the-world trip, suggesting stays in Singapore and Fiji before completing the round the world aspect by staying in Honolulu for our final 3 nights. We had a fantastic time, "Thank You" Scott and Travel Nation, your expertise and knowledge made our lives much easier without the headache of having to co-ordinate flights.

Date of experience: 20 September 2023

Reply from Travel Nation

Hi Janet,

It was great working with you on this wonderful trip and lovely to hear all about it this week too. Thanks again and I look forward to working with you again in the future.

Best wishes,
Scott


Rated 3 out of 5 stars

Worth it for a round the world trip

We booked a round the world ticket with Travel Nation, and were satisfied with the service. I think it was definitely worth it price-wise to go through them, rather than book independently. The staff was very available, reactive and friendly.

On the down side, it is less convenient in terms of flexibility. Any change in tickets is quite pricey, as the fee to change is pretty high and you pay the difference in the ticket price on top of that.

The reason I am giving 3 stars is that we were disappointed in terms of advice given when planning the trip and our destinations. We ended up changing the order of the countries to visit in South America after realising it made much more sense season/weather wise, which ended up adding quite a bit to the total price. We would have appreciated advice on that when booking, to avoid the additional costs.

Date of experience: 29 October 2023


Rated 5 out of 5 stars

Tracey made the whole process seamless

Tracey made a round the world flight ticket seamless from start to finish. She listened to the itinerary and budget and aced both. She is patient and knowledgeable. Two days before our first flight it was cancelled due to ground staff striking with Lufthansa but within the hour she had us rebooked a day earlier. Absolutely awesome. Thoroughly recommend her and Travel Nation

Date of experience: 05 February 2024

Reply from Travel Nation

Thank you Emma, that’s really kind of you to take the trouble to write such a glowing review, it’s very much appreciated.

With regards to the cancelled flight, it was also thanks to your quick response and flexibility in departing a day earlier, I was able to solve this for you. I hope you have an amazing round-the-world trip!

Tracey
Senior Travel Consultant
+44 (0)1273 457218